Burglar Alarm Systems Inc.
How long should my backup battery last?
Typically, batteries last anywhere from 3 - 5 years depending on how often it must be used.  The more
the battery is used, the less life span it will have.

Do I have to have an alarm permit?
Yes.  In the city of Texarkana, Texas, you must have an alarm permit to have an alarm on your
property.  To obtain a permit, contact the Police Department for Texarkana, Texas.  Their phone
number is 903.798.3116 and they are located on the third floor of the Bi-State Justice Bldg: 100 North
State Line Avenue, Texarkana, Texas, 75501. Failure to have an alarm permit will result in a substantial
fine.

Will a security system help save money on home-owners insurance?
Yes.  A monitored security system will save you up to 20%

What's wrong with those free systems I see advertised on TV?
Have you ever heard the expression, "you get what you pay for"
Most of the "other guys" will install a cheap or free system for you and then you sign a 3 year contract for
monitoring.  If you move, you still have to pay out your contract whether you use the alarm or not.  The
alarm company will end up getting all the money for their system whether you pay for it up front or pay it
out through monitoring.

Must I have my alarm system monitored?
You do not have to have your alarm system monitored, but in the event of an alarm, the only notification
would be your audible sirens.  The police would not be notified - not having your system monitored will
also not save as much or any on your home-owners insurance.

What if someone tampers with my phone line?
You may be concerned that your telephone lines are vulnerable to thieves and intruders. Acey's
solution is a cellular backup device which will call out even if your phone lines are tampered with.

Can I use Voice Over IP phone service for monitoring?
Before you make the switch to VoIP, the most important factor to consider is:  What happens when you
lose power?  Does the phone service still work?  If not, you probably don't want to risk it - your alarm
would still go off, but no one would be notified via the phone line

Who is responsible for testing my alarm system and how often should it be tested?
You are responsible for testing your alarm system and Acey recommends testing your alarm system
monthly.  If you are proactive about testing your alarm, you can prevent problems when seconds count.

I have an alarm system that another company installed - can Acey monitor it for me?
Yes - Acey can take over just about any alarm system whether we installed it or someone else installed
it.  Give Acey a call and we will provide you with all the information you need to take advantage of our
monitoring services.
Phone - 903.791.1530
Fax - 903.791.8038